Careers

We’re not just changing the game here at Telegraph. We’re reinventing it.

We work in an environment where collaboration and communication are key and ideas aren’t just ideas — they become reality. Our unmatched team is made up of inventors, creators, and idea-ists, and we’re looking for someone who fits that motto and can push our social side to the next level.

Telegraph is seeking a talented and driven Social Media / Community Manager to join our social media team. This person will collaborate with our creative and digital teams to create and execute social media campaigns and meet set KPIs, while communicating each brand’s unique voice across all social platforms. Ideally, this person is detail-oriented and adaptable, with an all around love for tech, trends, and culture.

Primary Duties & Responsibilities

Stay on the cutting edge of digital platform and social media best practices while producing engaging copy and content in each brand’s unique voice.

Strategy

• Provide social media counsel and support to Telegraph’s clients and internal teams
• Immerse yourself and appropriately engage in relevant social media communities
• Monitor and manage relationships with relevant influencers within assigned client categories and social media trade

Communication

• Deliver world-class customer service to Telegraph clients by maintaining effective communication at all times
• Work alongside project managers to develop timelines for production and keep all relevant internal teams abreast of project developments and progress
• Provide documentation of all meetings, conference calls, etc., for agency reference
• Be involved in all major account team meetings in which project direction is discussed

Creative

• Work in lock-step with the creative team to ensure each client’s brand is being effectively communicated on social media across all mediums
• Develop or assist in developing creative requests/briefs for initiating assignments internally, as needed
• Be actively involved in execution of social content in collaboration with other brand teams and partners
• Concept and write content supporting client business goals
• Manage social promotions & campaigns and track their success (giveaways, etc.)

Measurement

• Manage monthly reporting to track, measure, analyze and optimize against performance and KPI’s
• Gather insights on social trends, competitor activity and existing brands leveraging digital marketing analytics platforms and social monitoring tools like Google Analytics and SproutSocial.
• Drive continuous optimization and improvement based on the insights and reported measurement to the client.

Requirements

1-2 years of experience in community management, social media management or similar roles

Proven track record of participating and integrating social media into personal and professional success

Proven communication skills, including strong written and oral communications

Preferred (but not required)

BS/BA degree or higher in communications, business, journalism or related work experience

Experience with social media software (HeyOrca, Sprout Social)

Basic to intermediate experience with Adobe Creative Suite

A noticeable and professionally appropriate personal brand in the social media space

At Telegraph, we don’t work in siloed departments, but rather highly collaborative teams. Everyone is accountable for creating award-winning, nationally-recognized work that builds and drives our clients’ business.

Telegraph is seeking an experienced Project Manager who can oversee and direct multiple projects at a time, ensuring these projects meet or exceed internal & client expectations and are delivered on-time and on-budget. This person will have impeccable organizational abilities and clear communication with all of our team members.

PRIMARY RESPONSIBILITIES:

• Lead day-to-day management of digitally-based projects in collaboration with Sales & Account teams and with direct engagement with the Client, Creative and Development teams.
• Responsible for helping to prioritize projects and deliverables; keeper of the creative team’s schedules and owner of resourcing and workflow management.
• Fuel inter-department relationship and liaison between account leadership, creative and other functions
• Develop project critical paths and timelines
• Manage budgets, completing programs within estimated hours and costs
• Manages/works with vendor/third party relationships as necessary (i.e. hosting, stock photo services, and video production)
• Manage electronic job jackets/billing information
• Maintain and update necessary reporting
• Billing liaison responsible for budget management, necessary billing meetings and follow up regarding outstanding financial issues.
• Quality control and mitigate risk.
• Internal systems expert and keeper of process.
• Contribute to ongoing process refinements and ways of working

QUALIFICATIONS:

• Bachelor’s degree in advertising, marketing, business or related field
• 3-5 years of marketing or advertising experience, agency experience preferred
• 2-4 years experience in project management, coordinating or related field
• Strong background in digital media including custom website page development, native advertising, digital display ads, search, email, and social media
• Proficiency in Word, Excel and PowerPoint
• Ability to manage time, adhere to strict timelines, multitask and work well under pressure
• Detail orientation and ability to ensure that projects are developed in line with client’s brand style and guidelines
• Proactive nature in the seeking of work/responsibility
• Exhibits strong listening skills and the ability to tactfully communicate position on relevant issues to reach team consensus
• Dependability in execution of work and as member of assigned team
• Enthusiastic, solution-oriented attitude in accepting work/new challenges
• Effective interpersonal skills working well across functions
• Conscientious work ethic

If you don’t love where you work, you’re doing it wrong. What can we say? Our people are everything.

We’re made up of the best and brightest – those who operate with efficiency, get more done with less, and spend energy on the things that matter. Because we’re striving to create results that don’t just fix the problem — they turn heads.

We’re looking for a skilled and motivated Director of Web Development to come lead our external dev teams, solve complex technical escalations, and face software performance challenges head-on. This person will be responsible for enhancing the methodology and process for the company, tackling everything from internal team applications and customer facing web properties to mobile apps and site digital installations. If you live and breathe dev-ops, we want you.

PRIMARY RESPONSIBILITIES:

• Roll up your sleeves to help the team solve complex problems on a variety of issues from production performance and hosting to new feature architecture and contract terms.
• Serve as a client escalation point, providing business level explanations to complex technical questions and issues.
• Solve internal delivery issues with a root-cause view, helping others understand how to prevent similar issues in the future.
• Work with client representatives and Telegraph’s internal team during project discovery to solicit client’s technical needs
• Work with business development & strategic leadership to focus pursuit of both established and emerging technology propositions that suit company goals
• Define project top level features and underlying requirements and then work with project management to estimate related costs and timetables
• Coordinate with client technology teams and external vendors to ensure proposed solutions are achievable and responsibilities are properly defined between teams
• Evaluate hardware and software platforms for client projects and internal applications with an eye toward both current and future needs
• Continue managing set up of appropriate services, procedure flows and tooling to support the full development lifecycle: code creation, storage, review, deployment and documentation for distributed development teams
• Selecting and managing external development partners, both individuals and agencies
• Mentoring internal development staff in best practices and promote opportunities for skill and career advancement
• Contributing to standard setting for QA of all digital deliverables
• Working with IT team to provide appropriate access to shared resources for both internal and external developers
• Staying abreast of technology advances that impact development practices and serving as the in-house evangelist to communicate those trends to the company
• Promote and document internal processes for issue tracking

The job is just right if you have:

• Experience in an agency environment and the ability to expertly balance the demands of many internal and external clients simultaneously.
• Resource planning skills with a track record of setting and managing priorities judiciously and working with project managers on the same
• Superior analytical and evaluative skills with a passion for being a hands-on problems-solver and triaging escalations real-time.
• Strong communication skills with both internal leadership and technology team and non-technical client partners.
• Vision for best-in-class development processes and previous experience contributing to process improvements.
• An innate curiosity and drive to track relevant industry trends and a history of implementing tools that benefit both internal teams and clients.
• A completed bachelor’s degree, preferably in computer science, engineering or another relevant area and a background in web development.

Qualifications:

 You meet the technical requirements of this role if you have:

• 3+ years’ experience successfully managing a development or engineering team with a hands-on, motivational approach to managing.
• Proven experience architecting new website builds
•  In depth experience in enterprise-class web development, performance improvement, and deployment projects.

What you’ll be working with:

• Our technologies: PHP (WordPress), NodeJS, React/React Native, MySQL, MongoDB, HTML, SASS/CSS, Javascript
• Hosting: AWS, LiquidWeb, Digital Ocean
• CI/Deployment: Jenkins
• Build Tools: Gulp, NPM
• Version Control: Git/Github

We’re not just changing the game here at Telegraph. We’re reinventing it.

We work in an environment where collaboration and communication are key and ideas aren’t just ideas — they become reality. Our unmatched team is made up of inventors, creators, and idea-ists, and we’re looking for someone who fits that motto and can push our social side to the next level.

Telegraph is seeking a talented and driven Senior Social Media / Community Manager to spearhead social media for our roster of top-tier clients. This person will collaborate with our creative and digital teams to create and execute social strategies and meet set KPIs, while communicating each brand’s unique voice across all social platforms. Ideally, this person is detail-oriented and adaptable, with an all around love for tech, trends, and culture.

Primary Duties & Responsibilities

Stay on the cutting edge of digital platform and social media best practices while producing engaging copy and content in each brand’s unique voice.

Strategy

• Provide social media counsel and management to Telegraph’s clients and internal teams
• Immerse yourself and appropriately engage in relevant social media communities
• Provide social media education for internal staff and client personnel
• Monitor and manage relationships with relevant influencers within assigned client categories and social media trade

Communication

• Deliver world-class customer service to Telegraph clients by maintaining effective communication at all times
• Work alongside project managers to develop timelines for production and keep all relevant internal teams abreast of project developments and progress
• Provide documentation of all meetings, conference calls, etc., for agency reference
• Be involved in all major account team meetings in which project direction is discussed

Creative

• Work in lock-step with the creative team to ensure each client’s brand is being effectively communicated on social media across all mediums
• Develop or assist in developing creative requests/briefs for initiating assignments internally, as needed
• Be actively involved in execution of social content in collaboration with other brand teams and partners
• Concept and write content supporting client business goals
• Manage social promotions & campaigns and track their success (giveaways, etc.)

Measurement

• Manage monthly reporting to track, measure, analyze and optimize against performance and KPI’s
• Gather insights on social trends, competitor activity and existing brands leveraging digital marketing analytics platforms and social monitoring tools like       Google Analytics and SproutSocial.
• Drive continuous optimization and improvement based on the insights and reported measurement to the client.

Requirements

3-5 years of experience in community management, social media management or similar roles

Proven track record of participating and integrating social media into personal and professional success

Proven communication skills, including strong written and oral communications

Preferred (but not required)

BS/BA degree or higher in communications, business, journalism or related work experience

Experience with social media software (HeyOrca, Sprout Social)

Basic to intermediate experience with Adobe Creative Suite

A noticeable and professionally appropriate personal brand in the social media space

We’re Telegraph, and we’re here to change the game. We don’t use templated strategies, mundane messaging or habitual platforms. We’re out to find that big idea; the one that catapults a client’s business, outperforms the competition and results in record-breaking ROI. We’re out to find that big idea and then own it.

Telegraph is seeking a creative and analytical VP of Digital Acquisition that lives and loves the cutting edge of growth marketing, while keeping the client’s brand front-of-mind. This person will be responsible for scaling current channels and generating new opportunities to grow our client’s business through an omni-channel approach. We need a highly strategic thinker who is also confident in executing on unique campaigns focused on driving results.

Primary Responsibilities

• Lead digital marketing operations along-side an executive leadership team
• Develop and optimize best-practice SOPs for omnichannel digital marketing campaign delivery, reporting and optimization with support from Director of Digital Strategy
• Serve as lead digital strategist on assigned accounts to develop comprehensive digital and social strategies for new and prospective clients, including detailed analyses of past campaigns, audience research, and best practice recommendations
• Create and facilitate digital trainings for colleagues throughout the agency
• Accurately forecast the scope of work for digital and social campaigns for clients and budget accordingly to ensure projects remain profitable
• Work with dev team to set up integrations across platforms ensuring seamless workflow
• Coach and mentor team to achieve performance goals aligned with company goals
• Seek to understand the direction of the agency. Serve as a role model for delivering the company’s messages and supporting its vision

Qualifications

• 5-7 years of experience in a strategic digital marketing role is required. Previous experience in a supervisory role is preferred
• Experience delivering go-to-market strategies while managing seven figure campaigns and delivering on CPA goals
• Demonstrates entrepreneurial spirit, independent drive and a strong vision to lead and grow the digital strategy team
• Drive to become a leader, mentor and colleague in which the team enjoys collaborating with
• Ability to think strategically and lead client marketing efforts with creativity and expertise is required
• A working knowledge of paid media campaigns, CRM and email marketing is strongly preferred
• Certifications such as Google AdWords Fundamentals Certification, Google Analytics/Search/Display, or Facebook are strongly preferred
• Experience with third party media buying platforms such as Adroll, Feathr, Doubleclick preferred
• Excellent written and verbal communication skills are required
• Agency, event, or association marketing experience is preferred

There’s a different mindset at Telegraph; it’s what sets us apart. We are inventors and creators, for ourselves and for our clients. We believe that ideas (big and small) are the ultimate currency.

At Telegraph, you will not only have the opportunity to work with a smart and passionate team, but also flex your entrepreneurial muscles. We are changing the agency perception by focusing on business solutions, rather than advertising solutions.

We are seeking a Digital Marketing Strategist who is comfortable using data across multiple platforms in order to optimize the online customer journey. This person is a problem solver at heart, someone who can dig through data and find solutions – and possess the confidence to present them. This person should thrive on creative strategy, setting up ROI positive campaigns and watching them come into fruition. Someone who never settles and always strives to create better than last time.

Primary Responsibilities

• Lead the implementation, optimization and provide expert support for client campaigns
• Lead key channel-level functions including research, audits, ad development, training, optimization and more in Facebook, LinkedIn, Google AdWords, display and emerging media channels
• Ability to comprehend client marketing strategies and translate them into solid results to drive media recommendations; collaborate with our team to define project objectives, set key performance metrics, and establish project approach
• Planning, executing, optimizing and reporting of digital media campaigns
• Launch advertising campaigns across multiple channels including Facebook, Instagram, Twitter, Pinterest, YouTube, Google and Bing
• Creation of saved and custom audiences and management of Shopify integrations
• A/B test custom audiences, placements and creative to improve CPA
• Implementing analytics tracking for conversion-focused digital campaigns
• Extract and analyze performance data and optimize campaigns to reach goals
• Compiling data across several social media platforms and create monthly reports, including analysis for insights and optimizations for future campaigns
• Analyze reports, think creatively and dream up innovative strategies to help inform optimizations and performance to better understanding of the audiences and environments that perform the best
• Perform competitive analysis and identify gaps and opportunities in the marketplace
• Keep abreast of emerging behaviors, technologies, and companies that are changing our client’s businesses
• Lead the presentation of campaign results and actions taken to successfully manage campaigns; proactively recommend changes to plans to continuously improve results
• Has an in-depth understanding for all media types – traditional, non-traditional, online, offline, their strengths and weaknesses and how they work together to achieve different objectives
• Support other Digital Strategists and Account Services teams as needed

Qualifications

• Bachelor’s degree in marketing, advertising, communications or related field
• 3+ years of experience managing Facebook and Google advertising campaigns
• Knowledge of 3rd party tracking and serving technology (like Google Analytics and Shopify)
• Strong quantitative and analytical skills
• Have strong organizational and communications skills to be able to manage multiple projects in a fast-paced environment
• Proficient with Word, Excel, PowerPoint/Keynote and Google products (Gmail, Docs)
• Excellent written and communication skills
• A proactive self-starter – problem solver – team player – go getter
• Experience with media tools such as Strata, Nielson, Simmons, MRI, ComScore, SQAD and Telmar are a plus
• Experience in web development is a plus